JB Mortgage Group  |  Client Reviews

Positive: Professionalism, Quality, Responsiveness We just worked with JB Mortgage Group to purchase a home in Austin, TX and couldn't have had a better experience! Justin and his team were so responsive, informative and one step ahead of everything that came our way. It was a truly wonderful experience, which I know isn't always the case when buying a home.

Mar. 27, 2021 by Annie S., Texas

The JB Mortgage team was exceptional in their knowledge and dedicated efforts in helping us make this new home purchase possible. We couldn't be happier with the help we received from so many on their team. Their professionalism and really awesome personalities made our experience something really special. We were in constant communication about various aspects of the process and many of them spent many hours helping make this dream come true for our family. We can't even begin to adequately express our appreciation and gratitude for their patience and persistence to make it happen. First Class efforts from a First Class team, thank you all. You are all ROCK STARS!!! God bless and prayers for a very Merry Christmas and the Happiest of New Years.

Dec. 21, 2020 by David & Ali H., Georgetown, TX

Justin and his team at JB Mortgage were great to work with! Being a first time home buyer, I had very little knowledge on what it took to obtain a mortgage. I was referred to JB Mortgage by my realtor, and so thankful for that. After getting quotes/rates from the big dogs (Navy Federal, Rocket, Quicken, etc.) Justin's rates were just as competitive, if not better! What really sold me was the responsiveness and caring attitude. Justin got on many calls with me where I asked tons of questions, and he had a thoughtful explanation for them all. I really was able to learn the lending process which made me more comfortable for the transaction. Always get quotes from multiple lenders, but never undervalue the worth of someone who's on your side and cares for your purchase.

Dec. 02, 2020 by Zac B., Manhattan, New York, NY

Worked with these guys after being referred by my realtor. Responsive, up front, transparent, and communicative. I also greatly appreciate being able to do everything digitally and not deal with a lot of physical paperwork.

Mar. 30, 2020 by Jonathan S., Texas

As a first time buyer, I had a ton of questions and was very indecisive. Justin and the team answered everything, never made me feel stupid, and were very forthcoming whereas the other lenders I was shopping were not friendly and were underestimating fees to make it seem like they were better. Justin's approach is to overestimate fees so that there are no surprises. I very much appreciate that approach. In fact, I ended up bringing less money to close than on the estimates! Now, for the biggest shout out. They closed me in 2 weeks, during the Christmas holiday. WOW! Just incredible and seamless. I always heard that buying a house was so hard and painstaking. If you use as your lender, then at least that part of the homebuying process will be a breeze! Highly recommend.

Dec. 28, 2019 by Jeremiah S., San Francisco, CA

Not only did they get it done when no other lender was able but they did it in record time! Two weeks. In addition they have great service and competitive rates.

Jun. 27, 2019 by David T., Austin, TX

The single biggest antagonist in any real estate deal is the lending/finances. Many lenders overstate what they can do as well as how much they can do it for and definitely don't have local roots or knowledge like Justin Boyd. Previously we were beset with fly-by-night lenders with promises never delivered. Justin and his team detect and meets needs with Community roots and local access - financial problems and tediousness never hits my desk and always stays on theirs. Always quick and accurate about financial terrain and what can be done now - or in the future. Once challenging tasks and now become memorable pleasant experiences for my clients. Lending -- you definitely need a Captain to bring you through today's Financial waters. Justin Boyd and his team are the vessel that I gladly use for financial safety & security in Texas real estate lending.

Mar. 30, 2019 by James H., Texas

My husband and I are first time home buyers and had an amazing experience working with Justin and his team. As a first time home buyer, I expected the mortgage lending process to be complicated and was intimidated to get started. Justin made the whole process easy and stress-free. The technology platform is efficient and user-friendly. The level of service and communication was amazing and made us feel comfortable from start to finish.

Dec. 07, 2017 by Erica W., Austin, TX

My first home buying experience was absolutely amazing thanks to Justin Boyd and his entire team, I had the BEST customer service experience. From the very beginning they took their time with me and kindly explained every step of the process making sure I understood everything and felt comfortable. They were very professional, knowledgeable, responsive and there was constant communication throughout the entire process which I might add was a very quick closing process as I had requested due to lack of time on my end. I cannot thank them enough for making this such and smooth and painless process for me. THANKS AGAIN Justin, Josh and Kee!

Nov. 15, 2017 by Ana R., Austin, TX

I'm in the lending services industry and used Justin and his team to finance my first home. The system they have was simple, efficient, and easy. Now I refer both my friends and colleagues to Justin knowing they will also receive outstanding service.

Jun. 22, 2017 by Chris M., Austin, TX

My wife Kate and I were first time homebuyers. We asked many a stupid question - and Justin was patient, thorough and understanding from start to finish. They also have a super cool product that combines a home purchase and remodel into one loan, one interest rate and one underwriting process.

Apr. 19, 2017 by David P., Austin, TX

Justin Boyd and Joshua Hiller were our brokers for our first home. We couldn't be happier with their costumer experience skills! They walked us through each cost on our good faith estimate and helped us become way more familiar with the home buying jargon. Their interests rates are pretty much similar to all the rest, so it was how helpful they were that made us choose them. When you're buying your first home, especially, having someone who doesn't mind some extra hand-holding is a total bonus.

Aug. 02, 2016 by Amanda M., Cedar Park, TX

I was a first time home buyer with a lot of questions, a lot of hoops to jump through, and a very short window of time to get everything done. Justin and his team were extremely helpful in helping me understand the process and guiding me step by step. All of my worries were quickly addressed and problems were solved, and more importantly i was able to meet my tight closing deadline with a great mortgage deal.

Oct. 10, 2013 by Toni C., Austin, TX